{"id":30858,"date":"2021-03-19T14:25:55","date_gmt":"2021-03-19T13:25:55","guid":{"rendered":"https:\/\/studio-luluche.ch\/?page_id=30858"},"modified":"2025-11-18T22:42:17","modified_gmt":"2025-11-18T21:42:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/studio-luluche.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"bde-section-30858-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-div-30858-101 bde-div bg-circle\" data-parallax=\"true\">\n  \n  \n\t\n\n\n\n\n<\/div><h1 class=\"bde-heading-30858-102 bde-heading\">\nFAQ\n<\/h1><h2 class=\"bde-heading-30858-103 bde-heading\">\nAbout the game\n<\/h2><div class=\"bde-accordion-30858-104 bde-accordion\"><div class=\"bde-accordion__content-wrapper-30858-105 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-105\" aria-controls=\"accordion-panel-105\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >What age can you play from?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-105\" aria-labelledby=\"accordion-button-105\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-106 bde-text\">\nA Luluche is suitable for children from 4 years old, who will already have a lot of fun. Around 6 years old and up, children invent stories and scenarios that make more use of the possibilities of the Luluche scenery. Finally, it's not uncommon to see 9-10 year olds enjoying playing on the mat.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-107 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-107\" aria-controls=\"accordion-panel-107\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Can adults play?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-107\" aria-labelledby=\"accordion-button-107\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-108 bde-text\">\nThe question is debated. Each family will have to resolve the situation in their own way. Personally, I've already spent a few hours intervening in all sorts of urgent situations: accidents on the highway, shady business at the docks, robbery at the jewelry store, or even dinosaur attacks.<br><br>The important thing, I'd say, is to know if you prefer to drive a Dodge Charger or a Citronopipo...\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-109 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-109\" aria-controls=\"accordion-panel-109\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >What is the ideal floor for playing?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-109\" aria-labelledby=\"accordion-button-109\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-110 bde-text\">\nThe ideal floor for playing with a Luluche is a hard floor (tiles, parquet, screed). A coco mat, carpet, or low-pile rug also works. But on carpet or a long-pile rug, it will offer less playing comfort.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-111 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-111\" aria-controls=\"accordion-panel-111\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Which toy cars to choose?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-111\" aria-labelledby=\"accordion-button-111\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-112 bde-text\">\nLuluche adventure mats are suitable for all classic toy cars on the market. <br><br>Children's favorite brands - Hotwheels, Siku, Majorette - are ideal for Luluches. These brands use a more or less common scale. My preference, however, goes to Hotwheels, whose scale is consistent across models. Siku offers a very wide catalog of vehicles and accessories, but the scale can vary within the same box (nothing bothersome, though)<br><br>But no matter the type or brand of your child's vehicles: they will have fun, and so will you.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-113 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-113\" aria-controls=\"accordion-panel-113\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Are other toys compatible?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-113\" aria-labelledby=\"accordion-button-113\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-114 bde-text\">\nI designed the Luluche mats around the world of toy cars. The Brio train is also compatible with the Downtown Boogie or Major Tom station, for example.<br><br>But whether it's Legos, toy soldiers, or other toys, Luluche always offers a setting for a multitude of new stories.<br><br>Only the child's imagination and the joy of playing matter.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div><h2 class=\"bde-heading-30858-115 bde-heading\">\nMaterial and maintenance\n<\/h2><div class=\"bde-accordion-30858-116 bde-accordion\"><div class=\"bde-accordion__content-wrapper-30858-117 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-117\" aria-controls=\"accordion-panel-117\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >What material is a Luluche made of?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-117\" aria-labelledby=\"accordion-button-117\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-118 bde-text\">\nLuluches are made of vinyl. Vinyl is PVC, one of the most commonly used materials in our daily lives. It is stable, non-flammable, and very recyclable. The UV printing process uses water-based inks.<br><br>Luluche mats comply with European regulation EN 71 on the chemical and physical safety of toys. They have been tested by an independent laboratory: they contain neither phthalates nor other prohibited components or components whose content exceeds toy standards.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-119 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-119\" aria-controls=\"accordion-panel-119\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Where are Luluches made?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-119\" aria-labelledby=\"accordion-button-119\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-120 bde-text\">\nLuluche toy car playmats are made in Italy, near Treviso. Everything else - design, marketing, packaging, etc. - happens in Vevey, at Studio Luluche.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-121 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-121\" aria-controls=\"accordion-panel-121\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >How to store your Luluche?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-121\" aria-labelledby=\"accordion-button-121\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-122 bde-text\">\nWe recommend rolling up your Luluche to store it under a bed, in a closet, or behind a door.<br><br>Avoid folding your Luluche because PVC marks where folds form angles. However, it can happen that you or your child folds or creases the mat. Generally, these slight creases naturally disappear within a few hours.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-123 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-123\" aria-controls=\"accordion-panel-123\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >How to clean a Luluche?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-123\" aria-labelledby=\"accordion-button-123\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-124 bde-text\">\nA Luluche is very easy to maintain. Simply vacuum it and wipe it with a damp cloth, just as you would for your hard floors. Choose a low suction power with the vacuum cleaner and use mild cleaning products.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div><h2 class=\"bde-heading-30858-125 bde-heading\">\nPurchase and shipping\n<\/h2><div class=\"bde-accordion-30858-126 bde-accordion\"><div class=\"bde-accordion__content-wrapper-30858-127 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-127\" aria-controls=\"accordion-panel-127\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >How is a Luluche delivered?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-127\" aria-labelledby=\"accordion-button-127\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-128 bde-text\">\nLuluches are delivered rolled up. There you go.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-129 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-129\" aria-controls=\"accordion-panel-129\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Delivery and shipping times<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-129\" aria-labelledby=\"accordion-button-129\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-130 bde-text\">\nWe send orders with La Poste. The delivery time is 2 to 4 days. When an item is being restocked and we still allow it to be ordered, we clearly indicate it on the product page with an estimated delivery date.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-30858-131 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-131\" aria-controls=\"accordion-panel-131\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Right of withdrawal and returns<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-131\" aria-labelledby=\"accordion-button-131\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-30858-132 bde-text\">\nWe offer you a 14-day right of withdrawal starting the day after you receive the product. To learn more about the conditions and how to arrange a return:\n<\/div><div class=\"bde-button-30858-133 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--text bde-button__button\" href=\"\/en\/delivery-returns\/\" target=\"_self\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Delivery &amp; returns<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Questions fr\u00e9quentes Autour du jeu \u00c0 partir de quel \u00e2ge peut-on jouer ? Un Luluche est adapt\u00e9 pour les enfants d\u00e8s 4 ans, qui vont d\u00e9j\u00e0 beaucoup s&rsquo;amuser. Vers 6 ans et plus, les enfants inventent des histoires et des sc\u00e9narios qui exploitent plus les possibilit\u00e9s des d\u00e9cors Luluche. Enfin, il n&rsquo;est pas rare de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-30858","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/pages\/30858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/comments?post=30858"}],"version-history":[{"count":3,"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/pages\/30858\/revisions"}],"predecessor-version":[{"id":39509,"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/pages\/30858\/revisions\/39509"}],"wp:attachment":[{"href":"https:\/\/studio-luluche.ch\/en\/wp-json\/wp\/v2\/media?parent=30858"}],"curies":[{"name":"WordPress","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}